Terms

Paulinealicepatterns.com in compliance with the LOPD and RGPD laws guarantees the correct treatment of Personal Data, as well as your right as a user to modify and / or revoke the permissions granted to Paulinealicepatterns.com. Once registered you will be able to exercise the rights of access, rectification or definitive cancellation, and opposition. For more information, see our privacy policy.

TERMS OF SALE

These conditions of sale regulate the agreement between the company Pauline Alice SL, with address Avenida Maestro Rodrigo 105, 2 37, 46015 Valencia, Spain with NIF number B06976930 and the online buyer, formalized through our website Paulinealicepatterns.com for the acquisition of products from our website.

CONTRACTING PROCEDURE

In order to place an order through our website, the buyer must be of legal age.

By using the Website and placing orders through it, you, as a customer, agree to:

• Make use of our website to browse it or make legally valid orders.
• Do not make any false or fraudulent order.
• Provide us with your email address, postal address and / or any other information that may be necessary for the correct formalization of the order in a truthful and exact manner. Likewise, you consent that we can make use of said information in accordance with our Privacy Policy.

ORDER PROCESSING

If the payment is authorized, you will receive a confirmation of receipt of the order. This confirmation of receipt of the order constitutes acceptance on your part and constitutes a binding contract between you and Paulinealicepatterns.com.

Once confirmed and with the payment made, the orders are prepared and placed in the transport agency in 2-4 days (holidays and weekends not included).

The times indicated are approximate and depend largely on the agencies / collection points.

Procedures:

ORDER PAID AND ACCEPTED -> ORDER IN PREPARATION -> ORDER SENT

Fabrics are sold from a minimum of 50 centimeters (half a meter) in 50-centimeter fractions.

DELIVERY FORMS

Shipping costs and delivery times vary by destination and may vary by product. For more information, see our page on Fabric deliveries and deadlines or contact our customer service.

The order will be delivered to the address you have indicated at the time of formalizing it. For this purpose, it is necessary to indicate a complete delivery address and a telephone where you can be easily reached.

STOCK

All items are subject to computerized stock management. Paulinealicepatterns.com only publishes products with fixed availability and / or replacement. However, order outflows may be affected by fluctuations in demand for fabrics (at the time of sales and on dates).

In the event that the stock of a purchased product fails, you will be notified of the waiting time until replenishment so that you can decide if you prefer to wait or be reimbursed.

PRODUCTS

Paulinealicepatterns.com reserves the right to cancel or modify the amounts of your purchase at any time, even after you have paid for your order.

Paulinealicepatterns.com can cancel or modify your order in the event of an erroneous publication due to a computer failure before it is detected by our technicians.

Remember that colors may vary depending on the resolution of your screen. In case of non-conformity with the received color, Paulinealicepatterns.com is not responsible for differences in the perception of colors of your devices. The photos of our products are made in a studio with adequate light, and we attach great importance to their description.

For more security, you can order a sample prior to processing the order. To request samples, send an email with the fabric references to info@paulinealicepatterns.com.

The prices and offers on fabrics that are presented on Paulinealicepatterns.com include VAT (value added tax) but exclude shipping costs which will be added to the total amount of fabrics purchased at the time of ordering. For more information, you can consult our page on Fabric deliveries and deadlines.

PAYMENT METHODS

Paulinealicepatterns.com offers you two different forms of payment: credit card or Paypal.

RETURNS

Our return policy, in compliance with current regulations, is to grant you the right to return any non-manipulated product (haberdashery and patterns) within 14 days and for customized customized manipulated products (fabrics, ribbons and rubbers) within a period of 7 days from the date of receipt.

You can return the purchased product, provided that:

• the product has not been washed or used in any way.
• the product is complete.

If you have received an order and you are not satisfied with any of the articles, you can inform us at info@paulinealicepatterns.com. After analysis, returns will be accepted only when the following requirements are met:

1. The product has visible defects.
2. There is a missing product or meters.

To process the return, it is necessary to communicate it to info@paulinealicepatterns.com. Then we will tell you how to proceed. Prior communication is essential as returns are not accepted for postage due outside of our returns network.

The payment of the fabrics will be made through the same payment method as the original (credit card or PAYPAL).